bh999 takes the privacy of Pakistani players seriously. This Policy explains exactly what personal data we collect, why we collect it, how it is used, and your rights in relation to that data.
Last updated: June 2026. This Policy supersedes all previous versions.
This Privacy Policy applies to all users of the bh999 platform, including visitors who browse without registering and registered members who actively use bh999 services. By accessing or using bh999, you acknowledge that you have read and understood this Policy. If you do not agree to the practices described here, please do not use the platform.
1.1 bh999 ("we", "us", "our") operates the online sports betting and casino platform accessible at bh999.biz. In the course of providing our services, bh999 collects and processes personal data relating to users of the platform.
1.2 This Privacy Policy sets out in clear terms: the categories of personal data bh999 collects from you; the purposes for which that data is used; the lawful bases on which processing is carried out; the circumstances under which your data may be shared with third parties; how long your data is retained; and your rights as a data subject.
1.3 bh999 is committed to handling personal data responsibly and in accordance with applicable data protection principles. We do not sell personal data to third parties for marketing purposes.
When you create a bh999 account, we collect the information you provide, which may include:
To process deposits and withdrawals, bh999 collects financial information including:
bh999 automatically collects technical and usage data when you access the platform, including:
When you contact bh999 support – whether via live chat or email at [email protected] – we retain records of those communications, including the content of messages and any attachments you send. This data is used to resolve your query and to maintain a support history for your account.
Where bh999 is required to verify your identity (for example, prior to processing a withdrawal above a threshold amount or where unusual account activity is detected), you may be asked to submit document images such as a CNIC scan, passport photo page, or a selfie for facial comparison. These documents are processed securely and retained only as long as required by our verification obligations.
bh999 uses the personal data it collects for the following purposes:
4.1 Contractual necessity. The majority of bh999's data processing is necessary for the performance of the contract between you and bh999 – namely, the provision of the betting and casino services you have registered to use. Without processing registration data, financial data, and usage data, bh999 cannot operate your account or provide the services.
4.2 Legal obligation. Certain processing – particularly KYC identity verification, AML transaction monitoring, and retention of financial records – is carried out because bh999 is legally obligated to do so under applicable financial crime prevention regulations.
4.3 Legitimate interests. Processing for fraud detection, platform security, and responsible gaming monitoring is carried out on the basis of bh999's legitimate interests in operating a secure, compliant platform, and in the interests of users and the wider public in preventing financial crime and harm from problem gambling.
4.4 Consent. Where bh999 processes data for purposes beyond those described above (for example, optional marketing communications), we will seek your explicit consent before doing so and provide a clear mechanism for withdrawing that consent at any time.
5.1 bh999 does not sell your personal data to third parties for marketing or commercial purposes.
5.2 bh999 shares personal data with third parties only in the following circumstances:
5.3 All third-party processors who receive bh999 user data are required to process that data only for the specified purpose and to maintain appropriate security standards.
6.1 bh999 uses cookies and similar tracking technologies on the platform. Cookies are small data files stored on your device that help the platform function correctly and allow bh999 to understand how the platform is used.
6.2 bh999 uses the following categories of cookies:
6.3 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging in to bh999. Disabling analytics cookies will not affect your ability to use the platform.
7.1 bh999 retains personal data for as long as is necessary for the purposes described in this Policy, and for as long as required by applicable legal and regulatory obligations.
7.2 Active account data (registration information, transaction history, betting history) is retained for the lifetime of your bh999 account and for a minimum period of five (5) years following account closure, in line with standard financial record-keeping obligations.
7.3 Identity verification documents are retained for the period required by applicable AML regulations, typically five (5) years from the date of verification or account closure, whichever is later.
7.4 Support communications are retained for a period of three (3) years from the date of the communication, or longer where the communication relates to an unresolved dispute or legal matter.
7.5 Anonymised and aggregated analytics data may be retained indefinitely as it does not constitute personal data.
8.1 bh999 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 No internet-based platform can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, bh999 will notify affected users as soon as reasonably practicable and take immediate steps to mitigate the breach.
8.3 You are responsible for maintaining the security of your bh999 login credentials. bh999 will never ask for your full password via email, live chat, or any other channel. If you receive such a request, it is fraudulent and should be reported to [email protected] immediately.
9.1 Subject to applicable law, you have the following rights in relation to your personal data held by bh999:
9.2 To exercise any of the above rights, please contact bh999 at [email protected]. Requests will be responded to within thirty (30) days. bh999 may require proof of identity before processing a data rights request.
10.1 bh999 is strictly for users aged 18 and above. bh999 does not knowingly collect or process personal data from anyone under the age of 18. If bh999 becomes aware that a user is under 18, that account will be immediately closed and any collected data will be deleted or anonymised without delay.
10.2 Parents and guardians are strongly advised to implement parental control software to prevent minors from accessing bh999 and other online gambling platforms. If you believe a minor has registered on bh999, please contact [email protected] immediately.
11.1 bh999 and some of its third-party service providers (including game studios and identity verification providers) may process your personal data outside of Pakistan. Where such transfers occur, bh999 takes steps to ensure that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.
11.2 By registering and using bh999, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Pakistan. bh999 will only transfer data to service providers who meet appropriate data security standards.
12.1 bh999 reserves the right to update this Privacy Policy at any time. Where changes are material, bh999 will provide notice via the platform or by email to your registered address. The "Last updated" date at the top of this Policy will always reflect the date of the most recent revision.
12.2 Your continued use of bh999 following notification of a Policy update constitutes your acceptance of the revised Policy. If you do not accept the changes, please close your account and cease using the platform.
If you have any questions about this Privacy Policy, wish to exercise a data rights request, or want to report a privacy concern, please contact the bh999 team:
Email: [email protected]
Our support team is available 24 hours a day, 7 days a week, and responds to privacy-related enquiries in English. Please include "Privacy" in your subject line and provide your registered mobile number or email address so we can identify your account.
Reminder: Never share your bh999 account password or full CNIC number in your message. bh999 staff do not need and will never ask for your full password.
Every page on bh999 – login, deposit, withdrawal, account settings – uses SSL encryption. Your data is never transmitted in plain text between your device and our servers.
bh999 does not sell your personal data to advertisers or third-party marketers. Data sharing is limited to payment processing, identity verification, and legal compliance only.
Pakistani bh999 users have the right to access, correct, restrict, or delete their personal data. Submit a data request to [email protected] and we respond within 30 days.
bh999 stores passwords as cryptographic hashes – never in plain text. Our staff cannot see your password and will never ask for it via email or live chat.
bh999 retains personal data only for as long as legally required. Account data is held for a minimum of five years post-closure per financial regulations, then securely disposed of.
Age and identity verification on bh999 protects all users. KYC checks are conducted via certified verification providers. Documents are encrypted in transit and at rest.
Cricket betting, live casino, and 500+ slots – all under one bh999 account with your data protected by SSL encryption and a strict no-sell privacy commitment. 18+ only.